Chatbots have come a long way since Microsoft Word’s Clippy. When prospective customers or clients travel to your website, it’s for a reason. A good chatbot will quickly and easily assist visitors, providing a positive experience with your brand. A great chatbot will be so memorable they’ll come back for more. No one ever said that about Clippy.
Chatbots Can Also Help To:
Revolutionise your customer experience: handy bots reduce the time visitors take to seek simple answers that lead to buying decisions.
Create a unique voice and engagement that boosts your brand: show yourself off as a helpful and savvy service provider.
Tap into large, established audiences such as Facebook Messenger.
Give your organisation access to international Chinese language markets with WeChat chatbot capabilities – an app even more established and widely used than Messenger.
Like any technology or engagement strategy, the use you get out of chatbots is only as good as the work you put into it.
Talk to Touchtech to find out how to take advantage of this increasingly popular technology and – better yet – to get results. Or find out about the other work we do with artificial intelligence here.